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Help
Debit Card Control is a free service which can allow you to manage when, where and how your debit card is used. You can choose to receive alerts and allow or block card usage based on specific merchant, transaction or location types and spend limits.
Follow these easy steps to enroll in this service, using your desktop or laptop computer. If you are unable to complete the online registration process, please contact our Call Center at (808) 531-3711 or toll-free at 877-531-3711.
Before you start, you will need to be enrolled in Online Banking and have a debit card. If you're new to online banking, you can register online.
Step One
Step Two
Click to read the Terms & Conditions.
In the window provided, you can use the vertical scroll bar to view the entire document before checking the box and clicking 'I Agree' to use the service.
Step Three
Enrollment completed!
The debit card(s) you are able to control will automatically appear in the list. For your privacy, only the last 4 digits of the card are displayed.
You can also enroll for the Debit Card Control Service easily through the mobile app. For more information or to download the APFCU Mobile App, visit our informational page.
Click on Debit Card Control:
On Apple devices, click on the More... tab on your menu bar as shown above.
For Android devices, tap the ☰ symbol to view the Menu listing.
Click to read the Terms & Conditions.
In the window provided, you can use the vertical scroll bar to view the entire document before checking the box and clicking 'I Agree' to use the service.
Enrollment completed!
The debit card(s) you are able to control will automatically appear in the list. For your privacy, only the last 4 digits of the card are displayed.
Choose how your debit card can be used and set alerts for specific transaction types. Any changes made in your card control settings are effective immediately.
Change Your Card Status
Use the toggle switch to allow or block use of your debit card. When toggled 'Off' (Inactive), all transactions will be declined except for recurring payments and pending transactions.
Set Alert Preferences
In the Alerts and Control Preferences menu, you can have the service send alerts for All Transactions, Preferred Transactions (those you allow) or Blocked Transactions. Alerts are sent if they are enabled in your settings in Alert Delivery Options.
Blocking Transactions
You can block transactions based on Merchant, Transaction or Location Types and by setting Spending Limits. Use the 'On/Off' toggle switch to choose which categories are blocked and whether you want to get an alert.
Note: Intermittent disruptions as a result of network performance issues and outages beyond our control may delay card control service functionality.
By utilizing the Debit Card Control service, you acknowledge and agree to its terms and conditions.