Careers

Aloha Pacific Federal Credit Union is the premier service-oriented credit union in Hawaii with a family-oriented environment. We focus on long-term relationships with our employees and our members.

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Our Mission

To build lasting relationships through excellence.

Our Vision

To be our members' trusted source of financial advice and solutions.


 
Benefits

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Aloha Pacific offers a highly competitive benefits package* that includes:

  • Paid medical, vision & drug insurance (UHA & Kaiser plans)
  • Paid employee dental insurance (HDS)
  • 12 paid holidays (13 on election years) 
  • 401k plan; and 200% employer match on first 5% of pay
  • Paid time off
  • Company-paid life insurance / optional long-term disability insurance
  • Transportation / parking subsidies 
  • Healthcare and dependent care spending accounts
  • Leadership / management development  opportunities

Benefits effective after applicable wait periods

Available Positions

Thank you for your interest in a career with Aloha Pacific Federal Credit Union.

Below are brief job summaries of the available positions. For more information, click on the Apply Online button. 

Apply Online

If you have any questions, please email [email protected] or call (808) 531-3711.

Member Relations Specialist, Full-time

Department: Branch

Location: Kahului Branch: 70 Ho’okele Street, Suite 1210, Kahului, Maui; Kapolei Branch: 1001 Kamokila Boulevard, Suite 104, Kapolei

Job Summary: Responsible for providing members with the highest level of service, assisting them with new accounts and loans, cross-selling of products and services, completing teller transactions and branch operational tasks. Assists in the daily, weekly, and monthly planning and execution of activities and assignments to help the branch stay on target to reach its annual sales, growth, and service goals. Demonstrates commitment to quality service, professionalism, integrity, enthusiasm, respect, good work ethic, and positive attitude to achieve the highest standards of member service when performing duties and assignments. Minimum Qualifications: Must have detailed-oriented and high standard of confidentiality/work ethics. High school diploma or equivalent required. Must have a minimum of two (2) years related experience and/or training. Six (6) months underwriting experience required; ability to analyze/understand credit reports and possess basic knowledge of bank underwriting. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations. Annual Salary Range: $18.14/hour to $27.20/hour

Mortgage Servicing Administrative Assistant, Full-time

Department: Mortgage

Location: Kaimuki Plaza: 3465 Waialae Ave., #400, Honolulu

Job Summary: The Mortgage Loan Servicing Administrative Assistant is responsible for providing administrative and clerical support for the Mortgage Servicing unit of the Mortgage Lending Department. Responds to written, phone, and in-person inquiries from members/customers, title companies, and internal staff regarding residential mortgage loans. Properly answer questions pertaining to many areas of loan servicing which include payment research, property taxes, insurance, loan modifications, prepayments, payoffs, adjustable-rate loans, credit reporting, and lien perfection. Minimum Qualifications: Must have detail-oriented and high standard of confidentiality/work ethics. Associate degree (AA/AS) or equivalent from two-year college or technical school; two (2) years related experience and/or training; or the equivalent combination of education and experience. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations. Annual Salary Range: $15.99/hour to $23.99/hour

Relief Teller, Full-time

Department: Branch

Location: Oahu Relief Pool

Job Summary: Performs relief teller services at various APFCU branches not limited to both teller services and member services in accordance with quality service objectives and credit union policies and procedures (transaction processing, account maintenance, product cross-sales, balancing, and financial transaction record-keeping). Demonstrates commitment to quality service, professionalism, integrity, enthusiasm, respect, good work ethic, and a positive attitude to achieve high-level member satisfaction when performing duties and assignments. Strives to make each member interaction a positive and “wow” experience. Adapts to new work situations and settings quickly and is flexible in relocating to different branches throughout the week/day, as business requires. Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. High School Diploma required. Minimum one (1) year experience in sales or front-line customer service position and one (1) year cumulative cash handling experience. Knowledge of the use of word processing and spreadsheet programs. Valid Driver’s License and access to a motor vehicle. Must be able to work at any of the Oahu Branches in the region as assigned. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations. Annual Salary Range: $15.99/hour to $23.99/hour

Teller, Full-time

Department: Branch

Location: Kailua Branch: 200 Hamakua Drive, Kailua; Kahului Branch: 70 Ho'okele Street, Suite 1210, Kahului, Maui; Kaimuki Branch: 3625 Harding Avenue, Suite 101, Honolulu; Waimalu Branch: 98-1277 Kaahumanu Street, Suite 143, Aiea

Job Summary: Performs branch responsibilities not limited to both teller services and member services in accordance with quality service objectives and credit union policies and procedures (transaction processing, account maintenance, product cross-sales, balancing, and financial transaction record-keeping). Minimum Qualifications: Must have detail-oriented and high standard of confidentiality/work ethics. High school diploma or equivalent required. Must have a minimum of one (1) year experience in sales or front-line customer service position and one (1) year cumulative cash-handling experience. Teller experience in a financial institution highly preferred. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations. Annual Salary Range: $15.99/hour to $23.99/hour

Aloha Pacific Federal Credit Union is an Equal Employment Opportunity Employer.

We at Aloha Pacific Federal Credit Union strive for achievement of a diverse, dynamic and engaged team.

It is the policy of our credit union to provide equal employment opportunity to all persons, regardless of race, color, religion, sex, national origin, sexual orientation, disability, medical condition, marital status, age or any other considerations made unlawful by federal or state law.

Apply Today

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We are looking for talented, energetic and service-oriented individuals who are interested in joining our credit union family. We strive to offer a competitive benefits package that will enable our team members and their families to achieve a positive work/life balance.

We pride ourselves on investing more than 80 paid hours of classroom training with our training specialists and continued on-the-job training in an interactive learning environment.

Apply Online

For more information, please contact Human Resources at [email protected], or call (808) 531-3711.