System Maintenance & Messages
Attention Online Banking Users
There will be system maintenance that will cause the following services to be temporarily unavailable on the following dates and times. Thank you for your patience and understanding.
Online and Mobile Banking
- Saturday, 08/12/17 from 6:30 pm HST to 10:30 pm HST
- Saturday, 08/26/17 from 6:30 pm HST to 10:30 pm HST
Online Banking Alerts & Notifications
- Monday, 08/07/17 from 3:00 pm HST to 7:00 pm HST - intermittently unavailable
Online Check Ordering
- Every Saturday from 8:00 pm HST to 1:30 am HST on Sunday
Online Bill Payment
- Every Saturday from 9:00 pm HST to 2:00 am HST on Sunday
Attention Mobile App Users - EyePrint ID
Please be advised that the Eyeprint ID feature is no longer supported for the Samsung Galaxy Note 7, due to the recall of this model.
Please be advised that, due to a change made by Apple regarding the image format for the new models of iPhone, Eyeprint ID is currently not compatible with Apple iPhone 7 and 7 Plus models.
Therefore, end users with iPhone 7 and 7 Plus will be unable to enroll Eyeprint ID on their device and will receive a message explaining that their mobile device is unsupported. We will let you know as soon as this issue has been resolved. Thank you.