Frequently Asked Questions
What is Zelle®?
Zelle® is a fast, safe and easy way to send money directly between almost any bank account in the U.S., typically within minutes. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank.1
Who can I send money to with Zelle®?
You should send money only to friends, family and others you trust.
Since money is sent directly from your credit union account to another person's bank account within minutes, it's important to ensure you've used the correct email address or U.S. mobile number.
How do I enroll in Zelle®?
To start using Zelle® at Aloha Pacific Federal Credit Union, you must be enrolled in online banking. If you are not already enrolled in online banking, you can enroll by going to alohapacific.com or our mobile banking app. Locate the Enroll or Sign Up link and follow the instructions to complete the online banking enrollment steps. Once enrolled in online banking you can access “Send Money With Zelle®” in the Move Money tab to complete a brief one-time enrollment to tell us which email address or U.S. mobile number and deposit account you would like to use to send and receive money with Zelle®.
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