Careers

Aloha Pacific Federal Credit Union is the premier service-oriented credit union in Hawaii with a family-oriented environment. We focus on long-term relationships with our employees and our members.

Our Mission

To build lasting relationships through excellence.

Our Vision

To be our members' trusted source of financial advice and solutions.


 
Benefits

Aloha Pacific offers a highly competitive benefits package* that includes:

  • Paid medical, vision & drug insurance (UHA & Kaiser plans)
  • Paid employee dental insurance (HDS)
  • 12 paid holidays (13 on election years)
  • 401k plan; and 200% employer match on first 5% of pay
  • Paid time off
  • Company-paid life insurance / optional long-term disability insurance
  • Transportation / parking subsidies 
  • Healthcare and dependent care spending accounts
  • Leadership / management development  opportunities

Benefits effective after applicable wait periods

Available Positions

Thank you for your interest in a career with Aloha Pacific Federal Credit Union.
Please submit application and resume to human.resources@alohapacific.com, or click on the Apply Online button below.

Branch Supervisor, Full-time

Department: Branch

Location: Fort Street Branch: 988 Fort Street Mall, Honolulu

Job Summary: Responsible for the supervision of the day-to-day operation of the branch, including both the Branch Operations and the Member Relations areas. Assists the Branch Manager in tracking the profitability and performance in achieving the branches assigned annual sales goals and service level standards. Supports in the coaching, training, and mentoring of the branch staff to achieve branch and individual performance goals and to develop skills in product knowledge, consultative selling, and member service. Participates in the growth of the branch by achieving assigned individual sales goals, service level standards, and SEG servicing and development. Minimum Qualifications: Associate of Arts (AA/AS) degree; four (4) years related experience and/or training; or equivalent combination of education and experience. Extensive knowledge of loan underwriting process and requirements. Knowledge in the use of word processing and spreadsheet programs required. Supervisory experience highly preferred. NMLS License required. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Information Security Analyst, Full-time

Department: Information Technology

Location: Kaimuki Plaza: 3465 Waialae Avenue, Honolulu

Job Summary: Oversees or participates in planning, developing, implementing, testing, monitoring, and reviewing the credit union’s information security and security operations programs to protect information assets and mitigate risks for unauthorized access, disclosure, and misuse. Designs, implements, and maintains security solutions/controls to actively detect and mitigate threats. Develops plans, policies, standards, and procedures to support the Information Security Program (ISP). Actively participates in the response and reports all related security events and incidents. Works with technical and business unit staff to ensure that deployed technologies are effectively and efficiently providing the intended security measures/controls consistent with established policies and procedures. As it relates to security, provides production support, maintenance, and monitoring of systems/applications. Delivers security awareness training and management reports as required. Participates and supports IT Governance requirements. Minimum Qualifications: Requires a Bachelor’s degree in Information Technology Management, related discipline or equivalent, and three (3) years of experience in information security and or security operations. Must have functional knowledge of information systems, information security, and project management. Understanding of vulnerability analysis and exploitation techniques. Good interpersonal skills and ability to interact effectively with management and end-users. Security+ certification or equivalent preferred. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Member Relations Officer, Full-time

Department: Branch

Location: Henderson Branch: 9555 S. Eastern Avenue, Suite 150, Las Vegas, NV

Job Summary: Responsible for the direct supervision of the day-to-day member relations activities of the branch: opening new accounts, processing loan applications, completing loan signings, and account servicing tasks. Along with branch management team, creates branch sales strategies, implements plans, and measures progress to ensure the branch stays on target to achieve its annual growth, profitability, and member service goals. Creates individual daily, weekly, and monthly sales plans to meet or exceed individual sales goals. Provides members with the highest level of member service, conducts member meetings and utilizes consultative selling techniques to uncover members’ needs, offering them credit union products and services to meet their needs. Trains, supports and coaches staff in sales and service and lending processes and procedures to achieve both branch and individual performance goals and to develop skills in product knowledge, sales, and member service; supports staff in all aspects of day-to-day branch operations. Works closely with the branch management team on SEG development, growth, and servicing. Minimum Qualifications: Must have detailed-oriented and high standard of confidentiality/work ethics. Bachelor’s degree (BA/BS) from four-year college or university; three (3) years related experience and/or training; or equivalent combination of education and experience. One (1) year loan underwriting experience required. NMLS (Nationwide Mortgage Licensing System and Registry) License required. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Member Relations Specialist, Full-time

Department: Branch

Location: Henderson Branch: 9555 S. Eastern Avenue, Suite 150, Las Vegas; Kahului Branch: 70 Ho'okele Street, Suite 1210, Kahului, Maui; Main Branch: 832 South Hotel Street, Honolulu

Job Summary: Responsible for providing members the highest level of service, assisting them with new accounts and loans, cross-selling of products and services, completing teller transactions and branch operational tasks. Assists in the daily, weekly, and monthly planning and execution of activities and assignments to help the branch stay on target to reach its annual sales, growth, and service goals. Demonstrates commitment to quality service, professionalism, integrity, enthusiasm, respect, good work ethic, and positive attitude to achieve the highest standards of member service when performing duties and assignments. Minimum Qualifications: Must have detailed-oriented and high standard of confidentiality/work ethics. High school diploma or equivalent required. Must have a minimum of two (2) years related experience and/or training. Six (6) months underwriting experience required; ability to analyze/understand credit reports and possess basic knowledge of bank underwriting. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Relief Teller, Full-time

Department: Branch

Location: Oahu Branches

Job Summary: Performs relief teller services at various APFCU branches not limited to both teller services and member services in accordance with quality service objectives and credit union policies and procedures (transaction processing, account maintenance, product cross-sales, balancing, and financial transaction record-keeping). Demonstrates commitment to quality service, professionalism, integrity, enthusiasm, respect, good work ethic, and a positive attitude to achieve high-level member satisfaction when performing duties and assignments. Strives to make each member interaction a positive and “wow” experience. Adapts to new work situations and settings quickly and is flexible in relocating to different branches throughout the week/day, as business requires. Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. High School Diploma required. Minimum one (1) year experience in sales or front-line customer service position and one (1) year cumulative cash handling experience. Knowledge in the use of word processing and spreadsheet programs. Valid Driver’s License and access to a motor vehicle. Must be able to work at any of the Oahu Branches as assigned. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Teller, Full-time

Department: Branch

Location: Henderson Branch: 9555 S. Eastern Avenue, Suite 150, Las Vegas, NV; Kahului Branch: 70 Ho‘okele Street, Suite 1210, Kahului, Maui; Main Branch: 832 South Hotel Street, Honolulu; Waimalu Branch: 98-1277 Kaahumanu Street, Suite 143, Aiea

Job Summary: Performs branch responsibilities not limited to both teller services and member services in accordance with quality service objectives and credit union policies and procedures (transaction processing, account maintenance, product cross-sales, balancing, and financial transaction record-keeping). Minimum Qualifications: Must have detail-oriented and high standard of confidentiality/work ethics. High school diploma or equivalent required. Must have a minimum of one (1) year experience in sales or front-line customer service position and one (1) year cumulative cash-handling experience. Teller experience in a financial institution highly preferred. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Aloha Pacific Federal Credit Union is an Equal Employment Opportunity Employer.

We at Aloha Pacific Federal Credit Union strive for achievement of a diverse, dynamic and engaged team.

It is the policy of our credit union to provide equal employment opportunity to all persons, regardless of race, color, religion, sex, national origin, sexual orientation, disability, medical condition, marital status, age or any other considerations made unlawful by federal or state law.

Apply Today

We are looking for talented, energetic and service-oriented individuals who are interested in joining our credit union family. We strive to offer a competitive benefits package that will enable our team members and their families to achieve a positive work/life balance.

We pride ourselves on investing more than 80 paid hours of classroom training with our training specialists and continued on-the-job training in an interactive learning environment.

Apply Online

Aloha Pacific FCU Staff at Honolulu City Lights Parade

You may also complete an Employment Application to apply in person or mail to the address below. Please attach a resume. Be sure to indicate the position you are applying for.

Aloha Pacific FCU
Attn: Human Resources
3465 Waialae Avenue, Suite 400
Honolulu, Hawaii 96816

For more information, please contact Human Resources at human.resources@alohapacific.com, or call (808) 539-0150.