Careers

Aloha Pacific Federal Credit Union is the premier service-oriented credit union in Hawaii with a family-oriented environment. We focus on long-term relationships with our employees and our members.

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Our Mission

To build lasting relationships through excellence.

Our Vision

To be our members' trusted source of financial advice and solutions.


 
Benefits

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Aloha Pacific offers a highly competitive benefits package* that includes:

  • Paid medical, vision & drug insurance (UHA & Kaiser plans)
  • Paid employee dental insurance (HDS)
  • 12 paid holidays (13 on election years) 
  • 401k plan; and 200% employer match on first 5% of pay
  • Paid time off
  • Company-paid life insurance / optional long-term disability insurance
  • Transportation / parking subsidies 
  • Healthcare and dependent care spending accounts
  • Leadership / management development  opportunities

Benefits effective after applicable wait periods

Available Positions

Thank you for your interest in a career with Aloha Pacific Federal Credit Union.

Below are brief job summaries of the available positions. For more information, click on the Apply Online button. 

Apply Online

If you have any questions, please email [email protected] or call (808) 531-3711.

Contact Center Representative, Full-time

Department: Kaimuki Plaza: 3465 Waialae Avenue, Honolulu

Location: Contact Center

Job Summary: Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures. Minimum Qualifications: One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience. Must have knowledge of and experience with customer service principles and practices, and administration and clerical processes. Six (6) months or more in a call center environment highly preferred. Must be proficient in relevant computer applications and possess keyboarding skills. Must have experience in the usage of office equipment such as telephone, calculator, copier, fax, etc. Knowledge of PC (personal computer), Microsoft Windows, Word, Excel, and other software applications as applicable. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Controller, Full-time

Department: Accounting

Location: Kaimuki Plaza: 3465 Waialae Avenue, Honolulu

Job Summary: Responsible for directing, coordinating, maintaining, and controlling the accounting process to fairly state the financial position of the Credit Union. Responsible for accounting for Credit Union assets and liabilities. Manages the Credit Union's financial record keeping. Prepares financial reports for internal and public use. Oversees budgeting, cost accounting, general ledger, accounts payable, fixed assets, accounts receivable, branch statistical reporting, ATM balancing, accounting information systems, and other related areas. Monitors department policies and procedures and implements improvements. Ensures that accounting activities are in accordance with GAAP. Ensures that the Accounting Department supports the overall goals of the Credit Union and that accounting services are delivered professionally and efficiently. Minimum Qualifications: Bachelor’s degree (BA/BS) in Accounting, Finance, Business Administration, or equivalent from an accredited four-year college or university. Minimum five (5) years financial institution or related experience. Must have a CPA license. Must be familiar with all areas of operations within the Accounting Department and have a strong working knowledge of the Credit Union’s accounting policies and procedures. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Member Relations Specialist, Full-time

Department: Branch

Location: Kaimuki Branch: 3625 Harding Avenue, Honolulu

Job Summary: Responsible for providing members with the highest level of service, assisting them with new accounts and loans, cross-selling of products and services, completing teller transactions and branch operational tasks. Assists in the daily, weekly, and monthly planning and execution of activities and assignments to help the branch stay on target to reach its annual sales, growth, and service goals. Demonstrates commitment to quality service, professionalism, integrity, enthusiasm, respect, good work ethic, and positive attitude to achieve the highest standards of member service when performing duties and assignments. Minimum Qualifications: Must have detailed-oriented and high standard of confidentiality/work ethics. High school diploma or equivalent required. Must have a minimum of two (2) years related experience and/or training. Six (6) months underwriting experience required; ability to analyze/understand credit reports and possess basic knowledge of bank underwriting. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Programmer Analyst, Full-time

Department: IT

Location: Kaimuki Plaza: 3465 Waialae Avenue, Honolulu

Job Summary: Performs business analysis, design, development, testing of software applications using technologies, including but not limited to, Symitar’s Power-on, HTML, Javascript, .NET, and MS SQL Server. Other technologies that may be used include Web Services, SML, PHP, Java, and .NET third party development products. Involved in all phases of the software development life cycle from design, database modeling, development, testing, deployment, and user training. Participates in the development, implementation, and documentation of systems or in problem solving. Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Bachelor's degree in Computer Science, Systems/Industrial Engineering, Business Administration or related field. Minimum of one (1) year experience in programming required. Must have general knowledge of information systems, SDLC, and software programming language. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of officials, managers, clients, members, and the public. Must be able to communicate in writing and verbally; and be understandable by management and peers. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Teller, Full-time

Department: Branch

Location: Kaimuki Branch: 3625 Harding Avenue, Honolulu; Kekaha Branch: 8254 Kekaha Road, Kekaha, Kauai; Main Branch: 832 South Hotel Street, Honolulu

Job Summary: Performs branch responsibilities not limited to both teller services and member services in accordance with quality service objectives and credit union policies and procedures (transaction processing, account maintenance, product cross-sales, balancing, and financial transaction record-keeping). Minimum Qualifications: Must have detail-oriented and high standard of confidentiality/work ethics. High school diploma or equivalent required. Must have a minimum of one (1) year experience in sales or front-line customer service position and one (1) year cumulative cash-handling experience. Teller experience in a financial institution highly preferred. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Teller Supervisor, Full-time

Department: Branch

Location: Main Branch: 832 South Hotel Street, Honolulu

Job Summary: Responsible for the direct management and supervision of the teller staff and branch operations functions. Coordinates staffing, and schedules based on projected member traffic and workload. Coaches, mentors, and develops branch staff in branch operational processes and procedures, and cross selling of credit union products and services. Challenges and motivates branch staff to achieve the branch’s assigned profitability, performance, sales, and service level standards and goals. Minimum Qualifications: Requires a High School diploma; two (2) years related experience and/or training; or equivalent combination of education and experience. Supervisory experience preferred. Knowledge in the use of word processing and spreadsheet programs. Must be able to perform the essential duties of the Senior Teller. SUPERVISORY RESPONSIBILITIES • Supervises two (2) to six (6) subordinate employees in assigned branch. • Responsible for day-to-day branch operations. • Carries out supervisory responsibilities in accordance with the organization’s management philosophies, policies, and applicable laws. • Assists Branch Manager in interviewing, hiring, and training employees; assigning, and directing work; evaluating staff performance; and assisting with complaint and problem resolution. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Aloha Pacific Federal Credit Union is an Equal Employment Opportunity Employer.

We at Aloha Pacific Federal Credit Union strive for achievement of a diverse, dynamic and engaged team.

It is the policy of our credit union to provide equal employment opportunity to all persons, regardless of race, color, religion, sex, national origin, sexual orientation, disability, medical condition, marital status, age or any other considerations made unlawful by federal or state law.

Apply Today

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We are looking for talented, energetic and service-oriented individuals who are interested in joining our credit union family. We strive to offer a competitive benefits package that will enable our team members and their families to achieve a positive work/life balance.

We pride ourselves on investing more than 80 paid hours of classroom training with our training specialists and continued on-the-job training in an interactive learning environment.

Apply Online

For more information, please contact Human Resources at [email protected], or call (808) 531-3711.