Aloha Pacific offers a highly competitive benefits package* that includes:
- Paid medical, vision & drug insurance (HMSA & Kaiser plans)
- Paid employee dental insurance (HDS)
- 12 paid holidays (13 on election years)
- 401k plan; and 200% employer match on first 5% of pay
- Paid time off
- Company-paid life insurance / optional long-term disability insurance
- Transportation / parking subsidies
- Healthcare and dependent care spending accounts
- Leadership / management development opportunities
*Benefits effective after applicable wait periods
Thank you for your interest in a career with Aloha Pacific Federal Credit Union.
Please submit resume/inquires/application to email@example.com
Department: Member Support
Location: Kaimuki Business Plaza
Job Summary: Perform branch responsibilities not limited to both teller services and member services in accordance with quality service objectives and credit union policies and procedures. (Account/loan servicing transaction processing or, new account servicing, new loan servicing, account maintenance, product cross-sales, balancing, and financial transaction record-keeping). Responsible for establishing new member accounts, sell and service credit union products for phone-in members and providing excellent service. Maintain a working knowledge of the policies and procedures for credit union accounts, services and products. Call center experience highly preferred. Required to be flexible with Monday through Saturday operation. Must have a minimum of one year experience in sales or front-line customer service position and one year of cumulative cash handling experience.
Department: Sales and Marketing
Location: Main, Kailua, and East Region Relief
Job Summary: Perform branch responsibilities not limited to both teller services and member services in accordance with quality service objectives and credit union policies and procedures. (account/loan servicing transaction processing or, new account servicing, new loan servicing, account maintenance, product cross-sales, balancing, and financial transaction record-keeping). Must have detailed-oriented and high standard of confidentiality/work ethics. Must have a minimum of one year experience in sales or front-line customer service position and one year of cumulative cash handling experience.
Department: Sales and Marketing
Location: Kailua and Waimalu
Job Summary: Responsible for providing members the highest level of service, assisting them with new accounts and loans, cross selling of products and services, completing teller transactions and branch operational tasks. Assist in the daily, weekly, and monthly planning and execution of activities and assignments to help the branch stay on target to reach its annual sales, growth, and service goals. Demonstrate commitment to quality service, professionalism, integrity, enthusiasm, respect, good work ethic, and positive attitude to achieve the highest standards of member service when performing duties and assignments. Must have detailed-oriented and high standard of confidentiality/work ethics. Must have a minimum of two (2) years experience in sales or front-line customer service position and one year of cumulative cash handling experience. Six (6) months underwriting experience required; ability to analyze/understand credit reports and possess basic knowledge of bank underwriting.
Department: Mortgage Lending
Location: Varies and Flexible with Branches
Job Summary: To interview and counsel members about mortgage loans and to take mortgage loan applications. To establish and maintain business relationships with members, and to guide and follow their mortgage loans from application through loan closing. To build and maintain referral relationships with branches, realtors, builders and other sources of mortgage referral business. Bachelor’s degree (B.A.) from four-year college or university; or five years lending experience and/or training; or equivalent combination of education and experience required. Must have a thorough knowledge of lending in accordance with State and Federal regulations.
Department: Information Technology
Location: Kaimuki Business Plaza
Job Summary: Responsible for directing the planning, development, procurement, implementation, and maintenance of all Credit Union information technology products and services. Formulating and administering IT strategies, policies, procedures, goals, and objectives, including a high emphasis on key risk areas such as information security and other internal or external threats. Works closely with Information Security Officer (ISO) to ensure adequate system monitoring for security purposes are in place. Protect the Credit Union against IT risks, including unauthorized access to information, data integrity problems, loss of processing capability, etc. Develops IT services and solutions to effectively meet the future needs of Credit Union users. Ensures that IT services are seamless, transparent, and effectively delivered, and that problems are promptly resolved. Ensures applications, databases, programming, system maintenance and administration of the credit union core systems are properly up to industry and service standards. Coordinates IT activities with other departments, and shares information with assigned boards and committees. Supervises and appraises the activities of subordinate Managers and ensures the cost-effective use of Credit Union resources. Bachelor's degree (B.A.) from a four-year college or university; or five years related experience and/or training and five year of Management experience; or equivalent combination of education and experience to effectively perform job responsibilities. Executive Management and Financial industry experience highly preferred
Department: Human Resources
Location: 846 South Hotel Street
Job Summary: This position is responsible for assisting with administration of the day-to-day operations of the human resources function and responsibilities, and for helping with the implementation of services, policies, programs, and activities to support the Company’s needs. Bachelor’s degree in Human Resource Management or a related field. Three (3) years experience in Human Resources field.
Aloha Pacific Federal Credit Union is an Equal Employment Opportunity Employer.
We at Aloha Pacific Federal Credit Union strive for achievement of a diverse, dynamic and engaged team.
It is the policy of APFCU to provide equal employment opportunity to all persons, regardless of race, color, religion, sex, national origin, sexual orientation, disability, medical condition, marital status, age or any other considerations made unlawful by federal or state law.
We are looking for talented, energetic and service-oriented individuals who are interested in joining our credit union family. We strive to offer a competitive benefits package that will enable our team members and their families to achieve a positive work/life balance. We pride ourselves on investing more than 80 paid hours of classroom training with our training specialists and continued on-the-job training in an interactive learning environment.
If you are interested in any of our available positions, please apply in person or mail a completed Employment Application to:
Aloha Pacific FCU
Attn: Human Resources
832 South Hotel Street
Honolulu, HI 96813
Please be sure to indicate the position you are applying for.
For more information, please contact our Human Resources at firstname.lastname@example.org, or call (808) 539-0144.